Effective Date: June 16, 2025
Gluon Inc.
These Terms of Service (“Terms”) govern your access to and use of the services provided by Gluon Inc. (“Gluon,” “we,” “our,” or “us”). By using our website or platform, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Services.
1. Services
Gluon provides AI-powered email marketing tools designed to help businesses create, manage, and optimize lifecycle campaigns. Access may be limited based on your subscription tier.
2. User Responsibilities
You agree to:
Provide accurate account information
Use the Services in compliance with applicable laws
Not misuse or reverse-engineer any part of the platform
Maintain the security of your login credentials
You are responsible for all activity that occurs under your account.
3. Subscriptions & Billing
Access to certain features requires a paid subscription. By subscribing, you agree to:
Pay the applicable fees
Allow recurring billing unless cancelled before your renewal date
All fees are non-refundable unless otherwise stated.
4. Intellectual Property
All content, software, and technology provided through Gluon remain the property of Gluon Inc. or its licensors. You may not copy, distribute, or modify any part of the Services without our permission.
5. Data & Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
6. Service Availability
We strive to provide uninterrupted access but do not guarantee 100% uptime. We may suspend or terminate access for maintenance, updates, security reasons, or violations of these Terms.
7. Termination
You may stop using the Services at any time. We reserve the right to suspend or terminate your access if you violate these Terms.
8. Disclaimers
The Services are provided “as is” without warranties of any kind. We do not guarantee that the Services will meet your specific needs, be error-free, or uninterrupted.
9. Limitation of Liability
To the extent permitted by law, Gluon shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.
10. Contact
If you have questions about these Terms, contact us at:
📧 support@getgluon.ai
